At Jayashree Fashion, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not entirely happy with your order, our return and refund policy is designed to provide you with a straightforward process to resolve your concerns. Please read the following guidelines to understand our policy and how to initiate a return or request a refund.

Return Policy

Eligibility for Returns:

Time Frame: You may return items within 7 days of receiving your order. This ensures that you have ample time to inspect your purchase and decide if it meets your expectations.

Condition of Items: To be eligible for a return, items must be in their original condition. This means they should be unused, unwashed, and in the same packaging as when they were received. All original tags must still be attached to the product.

Non-Returnable Items: Certain items are not eligible for return. These include:

1. 1. Clearance or sale items marked as “Final Sale.”
   2. Custom-made or personalized products.
   3. Accessories such as jewelry and intimate wear, if removed from their original packaging.

Return Process

Initiate a Return: To start the return process, please contact our customer service team via email at JAYASHREEFASHION.COM@gmail.com or call us at +91-9668481908. Provide your order number and reason for the return. Our team will guide you through the process and provide you with a return authorization.

Return Shipping: You are responsible for the cost of return shipping, unless the item received is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for items valued over ₹500. Jayashree Fashion is not responsible for items lost or damaged during the return shipping process.

Return Address: Return the item to the following address:

1. 1. Jayashree Fashion
   2. kamira, Singhijuba, Binka,
   3. Sonepur-767045
   4. India

Refund Policy

Refunds for Returned Items: Once we receive and inspect the returned item, we will process your refund if it meets our return criteria. Refunds will be issued to the original payment method used at the time of purchase.

Processing Time: Please allow 7-10 business days from the date we receive your returned item for the refund to be processed. The time frame for the refund to appear in your account may vary depending on your bank or payment provider.

Partial Refunds: In some cases, a partial refund may be issued if only part of your order is returned, or if the item shows signs of use or damage. We will notify you via email if this is the case.

Exchanges: Currently, we do not offer direct exchanges. If you need a different size or color, please return the item and place a new order for the desired product.

Important Notes

Incorrect or Defective Items: If you receive an incorrect or defective item, please contact us immediately. We will provide instructions for returning the item and ensure that you receive a replacement or refund at no additional cost.

Refunds for Shipping Costs: Shipping costs are non-refundable, except in cases where we have made an error in fulfilling your order. The cost of return shipping will be deducted from your refund unless we are responsible for the issue.

Return Authorization: Items returned without prior authorization or outside of the 7-day return period may not be eligible for a refund.

Customer Support:

Our customer service team is here to assist you with any questions or concerns regarding our return and refund policy. If you need help with a return, refund, or have any other inquiries, please reach out to us at:

• Email: JAYASHREEFASHION.COM@gmail.com
• Phone: +91-9668481908
• Address: kamira, Singhijuba, Binka, Sonepur-767045

We appreciate your understanding and cooperation in following our return and refund policy. Your satisfaction is our priority, and we strive to provide a seamless experience for our customers. Thank you for choosing Jayashree Fashion.